Data Privacy

We are committed to protecting and securing personal information and upholding the rights of our data subjects (including employees, partners, and other stakeholders) by the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

We adhere to the highest standards of security and confidentiality to protect the personal information and data submitted by our data subjects.

Collection of Personal Information

Personal information refers to any data, whether recorded in a material form or not, from which an individual's identity is apparent or can be reasonably and directly ascertained by the entity holding the data. It also includes information that would directly and certainly identify an individual when combined with other data.

Information collection: We may collect and maintain personal information that you voluntarily provide when you engage in any of our events, respond to surveys, comment on our website posts, apply for a job, enter into a contract with us, or send us any communication. Additionally, we may use software tools, applications, and other data collection technologies to automatically gather information from publicly disclosed internet data, social media sites, and web applications.

How and why do we collect personal information?

You may voluntarily provide us with personal information when you engage in our services. This information is used to ensure our business processes deliver quality services to our stakeholders, including:

1. Internal record-keeping and status tracking

2. Providing technical assistance and support

3. Processing employment and applications

4. Responding to your communications

5. Other purposes related to the above

Sharing of Information

Your personal information will not be disclosed to any third party without your express or implied consent. You have the right to request that we stop collecting, using, and sharing your personal information anytime. However, we may disclose your personal information without your consent if required by law or as part of an investigation into technical issues or misuse.

Length of retaining personal information 

Your data will only be kept for as long as necessary to fulfill the purpose for which it was collected, or as mandated by any contracts, relevant laws, or policy directives. Following this period, your personal information will be securely disposed of to prevent any further processing, unauthorized access, or disclosure to third parties.

Personal Information of Minors

We prioritize obtaining parental or guardian consent prior to collecting, using, or disclosing minors' personal information. Parents or guardians are encouraged to contact us to verify if their child or ward's personal data has been collected and to request cessation of collection or deletion of said information. These requests are subject to thorough verification to ensure that the requester is indeed the parent or legal guardian of the individual in question.

Use of Cookies

Cookies are small data files that we place on your device when you visit our website. They enable you to enjoy our website's full functionality and an enhanced user experience. You can decline or disable cookies in your web browser settings if you prefer not to receive them. However, please be aware that by doing so, you may not be able to access all of our website's features.

It's important to note that our website may include links to third-party websites that also utilize cookies. If you follow these links and navigate away from our site, please understand that we have no control over these third-party websites, and their own data privacy policies will govern your interactions on their platforms.

Securing personal information

EGTN DFS employs diligent technical strategies and measures to protect the personal information we gather. However, it's essential to understand that no system or technique for information security can offer absolute assurance. Transmitting data over the Internet or storing it on servers accessible online carries inherent risks and is not entirely foolproof. Although we are committed to safeguarding your personal data to the best of our ability, we cannot guarantee its absolute security.

Your Rights as Data Subject

As a Data Subject, you are granted specific rights regarding your data under the Data Privacy Act of 2012, including:

• the right to be informed of the processing;
• the right to object to processing;
• the right to access your data;
• the right to modify inaccurate data;
• the right to erasure or blocking of data; 
• the right to damages for unlawfully obtained or unauthorized use of personal data. If you desire access to your personal information stored in our records or believe that the information we hold about you is incomplete, outdated, or inaccurate, you can request necessary modifications by contacting us.

Privacy Policy Changes and Updates

EGTN DFS VAC retains the right to amend this Privacy Policy at any time to ensure compliance with the latest laws and regulations and to reflect changes in our organization's operations and environment. We encourage you to periodically review this Policy on our website for the most up-to-date information.

How to contact us 

If you have questions, clarifications,  or comments, you may contact our Data Protection Department at admin@visassistancenter.com, by phone at +63287771041, or   

contact us by post at:

EGTN DFS - VAC

Visa Assistance Center

G/F Unit 1, G & A Building

Chino Roces Ave. Ext.

Makati City, NCR 1231

Philippines